The Book Nook 

Shipping & Returns

UK Delivery Options

Choose from a number of delivery options below. All UK Deliveries are shipped with Royal Mail.
 

Please note that the delivery cost for corporate account sale orders may vary.
 

Free UK Home Delivery on Orders Over £20

In stock items are usually dispatched within 24 hours. Your item(s) may be sent in separate parcels, and should take 3-5 working days to arrive.

Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays. 

Free Delivery to The Book Nook Bookshop

Your items will be available to collect from The Book Nook within 2 hours if in stock there, or within 1-3 weeks if not.

Please note that:

  • The shop will email you when your item is available for collection.

  • Your order will be held at the shop for 90 days for you to pick up at your convenience.

  • You should take your dispatch email or order number and a form of ID with you when you go to collect your goods - we require these as a proof of purchase, and without them we cannot release your order.

 

1st Class - £3.75

In stock items are usually dispatched within 24 hours. Your item(s) may be sent in separate parcels, and delivery should take 1-2 working days to arrive.

Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays.

 

2nd Class - £2.75 or Free on Orders Over £20

In stock items are usually dispatched within 24 hours. Your item(s) may be sent in separate parcels, and should take 3-5 working days to arrive.

Delivery to UK mainland addresses: Monday to Saturday, excluding public holidays. 

 

UK Courier - £7.95

In stock items are usually dispatched within 24 hours. Your item(s) may be sent in separate parcels, and delivery should take 1 working day to arrive.

Please note that:

  • This method is fully secure and we can track and trace the order for you.

  • Goods dispatched on a Friday will normally be delivered the following Monday.

  • Goods dispatched over the weekend will normally be delivered the following Tuesday.

  • Goods dispatched after 2pm may not be collected from our fulfilment centre until the following day.

  • Orders sent via this method will require a signature upon receipt.

Return & Exchange Policy

We are happy to refund damaged items on presentation of a valid receipt or dispatch note provided they are returned within 30 days.

The Book Nook is happy to exchange unwanted items that are in pristine condition on presentation of a valid receipt.

Goods must be returned within 30 days of purchase or receipt (whichever is the later) and be in perfect condition in their original packaging.

Your right to an exchange of faulty/damaged items has a return period greater than 30 days in accordance with your statutory rights.

We will refund to your original payment method.

National Book Tokens are not refundable.

If you have any questions regarding the returns process below please Email us at 

info@booknookshop.co.uk

Shipping Policy

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